Terms & Conditions

The ownership of and responsibility of all goods sold will pass to the buyer once they have been paid for and delivered.

Out of stock items

Whilst we strive to keep our stock count accurate, occasionally products are occasionally out of stock.  If part of your order is out of stock, we may dispatch the items that are in stock right away and send the remaining items as soon as they are back in stock.

Alternatively, if there is a substitute product we may send the alternative.  If there is a price difference we will refund the difference to you, and unless we agree on this with you, you won’t be charged if the alternative we select for you is more expensive.

If there is a question about the suitability of an alternative.  r there is a large price difference or the item is likely to be out of stock for a while we may refund the item for you or contact you by phone or email to discuss things with you and to enable you to decide whether you would like to choose something else or have a refund of the item.

When we have a sale, special offer, or other promotions and on newsletter days, due to volume, it may take an extra day to get your order out.

Faulty Goods

All products that you receive should be inspected immediately upon receipt and notify us as soon as practically possible and not later than 7 days after receipt if the item is faulty. Where a claim of defect or damage is made. The goods should be returned to us, along with written details of the defect or damage.

Returns Policy:

Please see our returns policy


Placing an order with us you authorise Amelia’s Creative Crafts. To process a PayPal, credit card, debit card payment for the value of your order.


The language used to conclude sales will be English only.

Company Information

Amelia’s Creative Crafts
Spernal Ash Nurseries
Alcester Road
B80 7PD.

Applicable Law

In any case of a dispute. The Courts of England shall have jurisdiction and all matters shall be settled in accordance with English law.